FAQ Crockfy

Everything You Need to Know

We’ve answered the questions business owners ask us most, so you can move
forward with clarity and confidence.

FAQ Crockfy

Everything You Need to Know

We’ve answered the questions business owners ask us most, so you can move forward with clarity and confidence.

How do I get started with Crockfy?

Getting started is simple — fill in our contact form, message us on WhatsApp, or email our team at business@crockfy.my. A Crockfy consultant will get back to you to understand your business needs and recommend the right accounting, tax, or compliance solution.

Why should I outsource my accounting and bookkeeping services?

Outsourcing gives you a full team of qualified accountants — covering bookkeeping, payroll, tax, and compliance — for a fraction of the cost of hiring in-house, typically RM1,000 – RM5,000/month depending on your business size and complexity, versus a full-time accountant’s salary and overheads. Beyond cost savings, Crockfy keeps you compliant with evolving Malaysian requirements like SST and e-Invoicing, reduces the risk of costly filing errors, and gives you real-time financial visibility through cloud-based reporting — so you always know where your cash flow and profitability stand.

How does hiring a business advisory team help scale my operations and business?

A business advisory team functions as a strategic growth partner, providing you with personalised insights and practical recommendations across all sectors of your business to improve operational efficiency and long-term financial clarity. To learn more about our advisory services, click here.

What do you include in your professional payroll management services?

Crockfy’s payroll management services in Malaysia cover the full payroll cycle — salary tabulation, bank disbursements, and payslip processing, plus tax deductions (PCB), annual filings (EA/E Forms), and statutory contributions (EPF, SOCSO, EIS). We ensure accurate, timely employee payments and full compliance with Malaysian labour law.

Do you provide accounting services for small businesses and individuals in Malaysia?

Yes. Crockfy provides professional accounting services for SMEs, startups, small businesses, and individuals across Malaysia. Our experienced team delivers outsourced accounting, bookkeeping payroll, tax compliance, and financial reporting — helping businesses operate efficiently and grow with confidence.

Is bookkeeping the same as a statutory audit, and does my company need one in Malaysia?

No — bookkeeping and statutory audits are different. Bookkeeping is the ongoing recording of your day-to-day financial transactions, while a statutory audit is an independent, year-end review of those records required by law. Under the Companies Act 2016, most companies incorporated in Malaysia must have their financial statements audited annually by a licensed auditor, unless they qualify for audit exemption as a dormant, zero-revenue, or threshold-qualified small company. Crockfy provides both services — accurate monthly bookkeeping year-round, plus full statutory audit support to keep your business compliant with SSM and LHDN requirements.

How do I get started with Crockfy?

Getting started is simple — fill in our contact form, message us on WhatsApp, or email our team at business@crockfy.my. A Crockfy consultant will get back to you to understand your business needs and recommend the right accounting, tax, or compliance solution.

Why should I outsource my accounting and bookkeeping services?

Outsourcing gives you a full team of qualified accountants — covering bookkeeping, payroll, tax, and compliance — for a fraction of the cost of hiring in-house, typically RM1,000 – RM5,000/month depending on your business size and complexity, versus a full-time accountant’s salary and overheads. Beyond cost savings, Crockfy keeps you compliant with evolving Malaysian requirements like SST and e-Invoicing, reduces the risk of costly filing errors, and gives you real-time financial visibility through cloud-based reporting — so you always know where your cash flow and profitability stand.

How does hiring a business advisory team help scale my operations and business?

A business advisory team functions as a strategic growth partner, providing you with personalised insights and practical recommendations across all sectors of your business to improve operational efficiency and long-term financial clarity. To learn more about our advisory services, click here.

What do you include in your professional payroll management services?

Crockfy’s payroll management services in Malaysia cover the full payroll cycle — salary tabulation, bank disbursements, and payslip processing, plus tax deductions (PCB), annual filings (EA/E Forms), and statutory contributions (EPF, SOCSO, EIS). We ensure accurate, timely employee payments and full compliance with Malaysian labour law.

Do you provide accounting services for small businesses and individuals in Malaysia?

Yes. Crockfy provides professional accounting services for SMEs, startups, small businesses, and individuals across Malaysia. Our experienced team delivers outsourced accounting, bookkeeping payroll, tax compliance, and financial reporting — helping businesses operate efficiently and grow with confidence.

Is bookkeeping the same as a statutory audit, and does my company need one in Malaysia?

No — bookkeeping and statutory audits are different. Bookkeeping is the ongoing recording of your day-to-day financial transactions, while a statutory audit is an independent, year-end review of those records required by law. Under the Companies Act 2016, most companies incorporated in Malaysia must have their financial statements audited annually by a licensed auditor, unless they qualify for audit exemption as a dormant, zero-revenue, or threshold-qualified small company. Crockfy provides both services — accurate monthly bookkeeping year-round, plus full statutory audit support to keep your business compliant with SSM and LHDN requirements.